General Terms & Conditions
traveljewish, its owners, associates, officers, directors, representatives, agents and employees (collectively "TJ") give notice that they assume no responsibility for any expenses, injury, loss or damage to person or property in connection with, resulting from or related to any service or trip booked through TJ when such injury, loss or damage results directly or indirectly from acts of God, detention, annoyance, delays, quarantine, strikes, thefts, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, government restrictions or regulations, discrepancies or change in transit or hotel service, or any other events over which TJ has no control.
TJ is not responsible for loss of life, personal injury, cancellations, delays, over-bookings, loss or damage of property, baggage and/or loss of services as a result of the same caused by any transportation to, from and during TJ trip or tour or any part of it.
TJ reserves the right to withdraw a tour or any part of it, to make such alterations in the itinerary as it deems necessary for the comfort or well-being of the participants and to pass on to tour members any expenditure or losses caused by delays or events beyond its control. With advance deposit to traveljewish or any of its agents, the depositor therefore agrees to be bound by the above recited terms and conditions.
Guests with existing medical conditions should make them known to TJ prior to departure. Guests are expected to take special care and practice precautionary measures during all day-tour activities. Guests should advise day-tour hosts at once regarding any illness or injury. TJ assumes no liability for costs of evacuation, provision of medical care, and/or tour cancellation. We strongly recommend that trip participants purchase on their own a short-term traveler's insurance covering baggage, accident/life and trip cancellation.
TJ and its designated representatives reserve the right to disqualify any person as member of any trip or tour, should such person's actions or general deportment impede the operation of the trip or tour or the rights or welfare or enjoyment of other members of the trip. Refunds are usually not given under these circumstances. In such extraordinary instances when a refund is granted, it is agreed that a refund based on the actual cost of the unused land services is the limit of TJ's responsibility.
Guest Change/Cancellation Policy
traveljewish Limit of Responsibility Refunds on tours/services minus a US$30 administrative fee, are granted with a minimum of 72 hours guest cancellation notice in advance of tour time. There are no refunds on day tours for cancellations with less than 72 hours advance notice. Delayed start: Should a guest arrive late or be delayed in arriving the tour must be paid in full, without exception and the tour will end at the originally scheduled time. Rescheduling of the tour will be accommodated when possible at full price. Refunds on travel packages will be addressed on a case by case basis. traveljewish does not guarantee refunds on cancelled travel packages; US$175 administrative fee is due for all guest cancellations on travel packages without exception. traveljewish will not be held responsible for costs incurred for travel packages sold which are affected by airline delays/cancellations—we highly recommend trip insurance to this point. Change Fees: Guests who request changes to a confirmed tour reservation/travel package will be billed us$10 per revised confirmation form to the guest credit card/s on file.
Please note all sign-ups and/or reservation change requests must be made by the guest in writing and can only be considered confirmed when the guest has received a confirmation form from traveljewish. traveljewish offices are closed on weekends and major Jewish holidays.
TJ Cancellation Policy
TJ reserves the right to cancel any tour. In the event of such a cancellation, those with confirmed reservations shall be notified as promptly as possible, and a complete refund will be given. TJ and participating agents are not responsible for any expenses incurred for non-refundable air tickets, equipment, medical costs, etc.
UNDER NO CIRCUMSTANCES TJ WILL BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.